Shipping & Returns
Below are some of are common questions about Shipping and returns
Where are the jerseys shipped from?
All jerseys are shipped from Germany using reliable shipping partners.
How long does delivery take?
Standard delivery usually takes 3–7 business days within Europe. International shipping times may vary.
Is shipping secure?
Yes. All jerseys are packaged securely to ensure they arrive in perfect condition.
Do you offer free shipping?
Yes! Subscribe to our newsletter for free shipping on your order
Can I cancel or change my order?
Because many of our items are authenticated, prepared, and securely packaged shortly after purchase, we are only able to make changes or cancellations within a limited time frame.
If you need to modify or cancel your order, please contact us as soon as possible at info@authentiks.eu with your order number.
Once an order has been processed or shipped, we are unable to cancel or make changes. In this case, you may refer to our return policy for further assistance.
Orders
Below are some of are common questions about orders
How can I track my order?
After your order is shipped from Germany, you will receive a tracking number via email so you can monitor your delivery in real-time.
Can I cancel or change my order?
Orders can be modified or canceled within 24 hours of purchase. After that, we may have already shipped your jersey.
Do you ship internationally?
Yes, we ship worldwide. Delivery times vary depending on your location.
What if my order arrives damaged or incorrect?
Contact our support team immediately. We will provide a replacement or full refund for any damaged or incorrect jerseys.
Products
Below are some common questions about our products
Are the autographs genuine?
Yes. Each jersey is signed by a professional football player and verified for authenticity by trusted authentication services.
How do you ensure the autograph isn’t fake?
We only work with trusted authentication services and experts who can verify each signature. This prevents jerseys with fake or forged autographs.
Do the jerseys come with a certificate of authenticity?
Absolutely. Every signed jersey includes a certificate of authenticity from a verified service.
We only sell authenticated jerseys from BGS, Icons and Fanatics.
